Terms & Conditions

YOUR CONDUCT

You must not use our website in any way that causes, or is likely to cause, it or access to it to be interrupted, damaged or impaired in any way.You understand that it is you, and not us, who is responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use our website for fraudulent reasons, or in connection with any criminal offence or other unlawful activity.  Any unlawful or fraudulent use of our website is likely to result in details being passed to the police or relevant authorities.

You must not use our website to send, use or reuse any material that: is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; is in breach of copyright, trademark, confidence, privacy or any other right; is otherwise injurious to third parties; consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any 'spam' to cause annoyance, inconvenience or needless anxiety.


OUR PRODUCTS
All products are subject to availability which is subject to change. Products shown will not be actual size, where available approximate measurements are provided. All colours are reproduced as accurately as electronic processes allow.

Gemstones and other details may vary in colour from the product picture accompanying, due to the nature of such stones. We aim to show the best representation of each product, but differences in stones may naturally occur.

PRICING AND PAYMENT

All prices are in Pounds Sterling and include VAT at the prevailing rate unless stated.

Where applicable, delivery costs will be added to the total price of the goods.

Prices are subject to change without notice.

The price you pay is the price of the goods shown at the time you placed your order, including any additional delivery costs if applicable.

Despite our best efforts, pricing errors may occasionally occur.  We will verify pricing when processing your order.  If a product's correct price is higher than the price on the website, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order.  If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.